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Professional Practice in Human Service Organisations
ISBN-13:
9781000246919
Veröffentl:
2020
Seiten:
304
Autor:
Catherine Mcdonald
eBook Typ:
EPUB
eBook Format:
EPUB
Kopierschutz:
0 - No protection
Sprache:
Englisch
Beschreibung:
A systematic introduction to the core professional skills needed to work effectively in a human service role, from understanding organisational dynamics, to developing advocacy skills and dealing with ethical challenges
List of tablesIntroduction1. Understanding organisations2. Leadership in human service organisations3. Scoping the context4. Recording and report-writing5. Information development and management in human service organisations6. Building and maintaining professional relations7. Supervision and support8. Managing conflict9. Power and advocacy10. Administrative ethics in human service organisations11. Preparing for and dealing with complaints12. Professional ethics and ethical reasoningReferencesIndex
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