The book presents a collection of research on interviewer-administered survey data collection. Interviewers play an essential role in the collection of quality survey data used to learn about society and improve human condition. Attention to the methodology that underlies survey interviewing is essential for data collections to succeed.

Section I. History and OverviewChapter 1: The Past, Present, and Future of Research on Interviewer EffectsChapter 2: The Legacy of Charles CannellSection II: Training InterviewersChapter 3: General Interviewing Techniques: Developing Evidence-Based Practices for Standardized InterviewingChapter 4: How to Conduct Effective Interviewer Training: A Meta-Analysis and Systematic ReviewSection III: Managing and Monitoring Interviewers and the Survey ProcessChapter 5: Exploring the Mind of the Interviewer: Findings from Research with Interviewers to Improve the Survey ProcessChapter 6: Behavior Change Techniques for Reducing Interviewer Contributions to Total Survey ErrorChapter 7: Statistical Identification of Fraudulent Interviews in Surveys: Improving Interviewer ControlsChapter 8: Examining the Utility of Interviewer Observations on the Survey Response ProcessSection IV: Interviewer Effects and Interview Context and ModeChapter 9: Why do Interviewers Vary in Achieving Interview Privacy and Does Privacy Matter?Chapter 10: Unintended Interviewer Bias in a Community-based Participatory Research Randomized Control Trial among American Indian YouthChapter 11: Virtual Interviewers, Social Identities, and Survey Measurement ErrorChapter 12: Differences in Interaction Quantity and Conversational Flow in CAPI and CATI InterviewsChapter 13: Interacting with Interviewers in Voice and Text Interviews on SmartphonesSection V: Interviewers and NonresponseChapter 14: Explaining Interviewer Effects on Survey Unit Nonresponse: A Cross-Survey AnalysisChapter 15: Comparing Two Methods for Managing Telephone Interview CasesChapter 16: Investigating the Use of Nurse Paradata in Understanding Nonresponse to Biological Data CollectionSection VI: Interview Pace and BehaviorsChapter 17: Exploring the Antecedents and Consequences of Interviewer Reading Speed (IRS) at the Question LevelChapter 18: Response Times as an Indicator of Data Quality: Associations with Question, Interviewer, and Respondent Characteristics in a Health Survey of Diverse RespondentsChapter 19: Accuracy and Utility of Using Paradata to Detect Question-Reading DeviationsChapter 20: What do Interviewers Learn? Changes in Interview Length and Interviewer Behaviors over the Field PeriodSection VII: Estimating Interviewer EffectsChapter 21: Modeling Interviewer Effects in the National Health Interview StudyChapter 22: A Comparison of Different Approaches to Examining Whether Interviewer Effects Tend to Vary Across Different Subgroups of RespondentsChapter 23: Designing Studies for Comparing Interviewer Variance in Two Groups of Survey Interviewers