First Published in 1993. Routledge is an imprint of Taylor & Francis, an informa company.

Contents: E.E. Dennis, Preface. Part I:Envisioning the Shape and Feel of a National Information Service.F. Williams, On Prospects for Citizens' Information Services. R. Fidler, Newspapers in the Electronic Age. M.A. Thalhimer, Background Issues Related to Information Services. J.V. Pavlik, M.A. Thalhimer, Roundtable: Sizing up Prospects for a National Information Service. Part II:Citizen Information Services and the Public Interest.W. Dutton, Lessons from Public and Nonprofit Services. J.V. Pavlik, Citizen Access, Involvement, and Freedom of Expression in an Electronic Environment. Part III:Policymaking Regarding Citizen Information Services.A.C. Sikes, Charting the Future of Communication Services. H.S. Dordick, D.E. Lehman, Information Highways: "Trickle Down" Infrastructure? E.M. Noam, C.D. Ferris, E.C. Parker, Policy Implications for Citizen Information Services. F. Williams, J.V. Pavlik, Epilogue.