Beschreibung:
Basic techniques for achieving group success are described in the latest edition of this popular handbook for group facilitators, which clearly details when, how and why to use each technique.
Introduction The Effective GroupAttendingSeeking and Giving InformationContract NegotiationRewardingResponding to FeelingsFocusingSummarizingGatekeepingConfrontationModelingMediatingStarting`Different Strokes for Different Folks¿