For any business involved in today's supply chains, logistics services are critical. Companies have to decide whether to retain their own logistics operations or place their trust in third-party suppliers. This potential move away from the traditional approach of managing these processes internally can lead to improved service and reduced cost although this isn't always the case. The Logistics Outsourcing Handbook provides step by step guidance on the process of logistics outsourcing and explains how to apply this information for commercial success. Vital advice is given on benchmarking existing operations, how to shortlist companies, produce a request for a proposal, choose the optimum supplier and implement and manage the contract. The Logistics Outsourcing Handbook analyses outsourcing from both an industry wide perspective, while also drilling down into specific individual considerations. The book provides valuable guidance in terms of contractual relationships, cost models and the integration of information technology systems. By analysing current statistics and surveys, looking into factors behind why contracts are awarded and terminated important insights can be acquired. This book contains tools, models, online resources and case studies on the outsourced relationships of companies including Intel KFC and BA to further develop the reader's knowledge which makes this book an informative and essential resource.

Online Resources: Includes examples of decision tables, RFP/metrics/selection criteria as excel and word downloadable templates, as well as PowerPoints for students

Chapter - 00: Introduction; Chapter - 01: Logistics outsourcing; Chapter - 02: To outsource or not to outsource?; Chapter - 03: The logistics services marketplace; Chapter - 04: Supplier or partner?; Chapter - 05: The outsourcing lifecycle; Chapter - 06: Third-party logistics contracts and pricing mechanisms; Chapter - 07: Performance measurement and management; Chapter - 08: The risks associated with outsourcing; Chapter - 09: Managing relationships; Chapter - 10: IT in logistics outsourcing; Chapter - 11: The future of logistics outsourcing; Chapter - 12: Appendix I LSP warehouse audit checklists; Chapter - 13: Appendix II LSP transport audit checklists; Chapter - 14: Appendix III Sample non-disclosure agreement; Chapter - 15: Appendix IV LSP outsourcing contract - typical headings; Chapter - 16: Appendix V Sample receiving process flow; Chapter - 17: Appendix VI Sample customer questionnaire; Chapter - 18: Appendix VII Useful websites; Chapter - 19: References and further reading; Chapter - 20: Index