The 'managing for results' movement that began in the early 1990s has now reached adolescence and is creating new challenges for government managers. After spending years creating planning and performance-measuring systems, managers and policy makers now need to focus on how to use performance information to make data-driven decisions. Managing Results for 2005 describes-through a series of case studies-the progress being made in federal, state, and local governments in managing for results.

Chapter 1 Chapter One: From "Useful Measures" to "Measures Used" Part 2 Part I: Understanding the Potential of Using Performance Information Chapter 3 Chapter Two: Performance Management for Career Executives: A "Start Where You Are, Use What You Have" Guide Chapter 4 Chapter Three: Linking Performance and Budgeting: Opportunities in the Federal Budget Process Chapter 5 Chapter Four: E-Reporting: Using Managing-for-Results Data to Strengthen Democratic Accountability Chapter 6 Chapter Five: How Federal Programs Use Outcome Information: Opportunities for Federal Managers Part 7 Part II: Lessons in the Use of Performance Information Chapter 8 Chapter Six: Strategies for Using State Information: Measuring and Improving Program Performance Chapter 9 Chapter Seven: Setting Performance Targets: Lessons from the Workforce Investment Act System Chapter 10 Chapter Eight: Collaboration and Performance Management in Network Settings: Lessons from Three Watershed Governance Efforts Chapter 11 Chapter Nine: Using a Performance Budgeting System: Lessons from the Texas Experience Chapter 12 Chapter Ten: The Baltimore CitiStat Program: Performance and Accountability