THE DEFINITIVE RESOURCE ON OUTSOURCINGOutsourcing is the hottest topic in business, and it willlikely stay that way. Managers, workers, executives, and almostanyone else involved in any large business will probably have todeal with it one day, in one way or another. Outsourcing is abusiness issue first and foremost, but it's also a political,personal, and cultural issue that many people, not least managersand executives, find difficult to fully understand.Outsourcing documents the theory, facts, myths, benefits,and costs of outsourcing and gives managers the information theyneed to implement an outsourcing program that will help theirbusiness the most and hurt their employees the least. Bringingtogether noted academics, corporate leaders, and outsourcingpractitioners, the book covers all the major topics in theoutsourcing debate, but also presents expert guidance for businessleaders dealing with the practical side of this global issue:* What outsourcing is and is not* Which companies can benefit from it* Incentives and implications* Notable successes and failures* Outsourcing for small and large companies* Communicating about outsourcing* Outsourcing terminology* And much more

Introduction.Chapter 1. What Is Outsourcing?Chapter 2. Who Is Outsourcing?Chapter 3. Imperatives.Chapter 4. How Do I Begin Outsourcing?Chapter 5. Vertical Integration and OutsourcingConsiderations in the Health-Care Sector.Chapter 6. From the Experts: Life AfterOutsourcing-- A Sourcing Management Model(Outsourcing IsReally Sourcing).Chapter 7. More from the Experts.Transforming the Next Generation of Outsourcing (IBM and theOutsourcing Institute).Outsourcing for Expertise (Scott Gerschwer).Human Resources Outsourcing Comes of Age (ScottGolas).Can Campus Recruiting Really Be Effectively Outsourced?(Daniel Williams and John Flato).A Strategic Approach to Outsourcing (Christopher J.Damm).Economics of Outsourcing (Gordon Walker).Conclusion.Glossary of Outsourcing Terms.Outsourcing Companies and Services.Index.