Next Generation Business Handbook offers strategies for the next generation of business success from the best business schools around the world.* Presents fresh ideas from the young, up-and-coming business thinkers and experts from the world's best business schools.* Coverage of topics like career imprinting and operating in a virtual workspace that are receiving increased attention in organizations.* Organized around Chowdhury's "next generation business model."

Preface.Acknowledgments.SECTION I: LEADERSHIP.Introduction.PART ONE: LEADERSHIP AND THE BUSINESS ENVIRONMENT.1. The Effective Leader.2. Leading by Leveraging Your Organization's Culture.3. The Role of Leadership in Innovation.4. Destructive Self-Confidence: Why Do Some Leaders Go Wrong?.PART TWO: LEADERSHIP AND LEARNING.5. Leading by Analogy.6. Career Imprinting and Leadership Development.PART THREE: LEADERSHIP AND EMPLOYEES.7. Leading by Doing.8. Leadership for High Performance.9. Management of Leadership Images.PART FOUR: LEADERSHIP AND THE WORKPLACE.10. Leadership in the Virtual Workplace.11. Leadership in a Branded World.12. Managing a Self-Managed Team.13. The Merchandising of Leadership.SECTION II: STRATEGY.Introduction.PART ONE: STRATEGIES FOR COMPETITIVE ADVANTAGE.14. Quality Strategy.15. Competing on Social Capabilities.16. Dynamics of Competitive Interaction.17. Strategic Advantage and the Dynamics of Organizational Competence.PART TWO: STRATEGIC PLANNING AND RENEWAL.18. To plan or Not to Plan?.19. Mastering Strategic Renewal.PART THREE: STRATEGIES IN THE NETWORK ECONOMY.20. Value Creation in the Networked Economy.21. Global Strategy in an Internet Era.PART FOUR: STRATEGIES FOR BUSINESS EXPANSION.22. Symbiosis or Parasitism.23. Globalization and Management Attention.PART FIVE: STRATEGIES FOR NON-PROFIT ORGANIZATIONS.24. Strategy Dynamics for Non-Profit Organizations.SECTION III: CUSTOMER MANAGEMENT.Introduction.PART ONE: RELATING TO THE CUSTOMER.25. Understanding Customer Needs.26. Strengthening Customer Relationships.27. Building Customer Interface.28. Avoiding Traps on Customer Relations.29. Customer Relations Online.PART TWO: EXPERIENCE WITH THE CUSTOMER.30. Customer Experience.31. Coping with Critical Criticism.32. Growing Pains.33. Persuading with Emotions.PART THREE: MANAGING THE CUSTOMER .34. Strategic Customer Management.35. Designing Supply and Distribution Channels.36. Managing Global Customers.SECTION IV: ENTREPRENEURSHIP.Introduction One.Introduction Two.PART ONE: ENTREPRENEURIAL BEHAVIOR.37. The Effective Entrepreneur.38. Entrepreneurial Opportunities.39. Nature of Entrepreneurship.PART TWO: ENTREPRENEURSHIP AND FINANCE.40. New-Venture Finance.41. Untangling Service-for-Equity Arrangements.42. Business Planning .PART THREE: ENTREPRENEURSHIP AND STRATEGY.43. Playing Entrepreneurial Judo.44. Success for New Ventures.PART FOUR: ENTREPRENEURIAL MANAGEMENT.45. Entrepreneurial Mindset in Multinational Corporation.46. Sustaining Rapid Growth.PART FIVE: ENTREPRENEURSHIP AND ECONOMICS.47. Income Disparity and Entrepreneurship.SECTION V. PEOPLE MANAGEMENT.Introduction.PART ONE: PEOPLE-MANAGEMENT STRATEGY.48. Talent-Management System.49. Living Strategy.50. Changing Foundations of People Management.PART TWO: HR MANAGEMENT.51. Returning Human to HR Management.52. Change Management and HR Practices.53. What Really Matters in HR Management?.PART THREE: PEOPLE AND ORGANIZATION.54. The Four Thrusts Driving Corporate Renewal.55. Creating the Family-Friendly Organization.56. Transforming the Process of Staffing Toward Innovation.57. How Old You Are May Depend On Where You Work.58. Tomorrow's Global Workforce.SECTION VI: NETWORKED BUSINESS.Introduction.PART ONE: ORGANIZATIONS IN NETWORK ERA .59. The Power of Networked Business.60. Managing Networked Organizations.61. Beyond "Synergies".62. From Extended Enterprise to Orchestrating a Team of Companies.63. Digital Networked Business.PART TWO: NETWORK STRATEGY.64. Strategic Connections.65. Technological Mediation as Strategy.66. Seamless IT Alignment.67. Seizing the Value of Online Auctions.68. Building a Platform for E-Business.Notes.Acknowledgments.About the Leaders.About the Next Generation Business Thinkers.Author Index..Subject Index.