Coping with Work Stress: A Review and Critique highlightscurrent research relating to the coping strategies of individualsand organizations, and provides best practice techniques fordealing with the growing epidemic of stress and lack of overallwell-being at work.* Reviews and critiques the most current research focusing onworkplace stress* Provides 'best practice' techniques for dealing with stress atthe workplace* Extends beyond stress to cover broader issues of well-being atwork

1 Work stress and coping: Setting the scene.The term 'stress'.The costs of stress.Sickness absence.Labour turnover.Presenteeism.Work and mental health generally.The changing work context and work stressors.Work stressors: Some issues.Changing work stressors.2 Coping: The measurement debate.A history and some definitional issues surrounding coping.Defi ning coping and definitional issues.The measurement of coping.Coping checklists.Classifying coping and creating scales.3 New directions for coping research.New developments in appraisal.The infl uence of positive psychology.From positive psychology to proactive coping.Other developments in coping.Progress towards understanding coping effectiveness.From stress to emotions to positive emotions and coping.4 Coping with specific work-related stressors.Types of coping.Coping with work stressors.Coping strategies used by specific occupational groups.Future directions in research on coping with specific workstressors.5 Coping with work-life conflict.Social support.Personal control.Personal coping strategies.Organizational strategies to ameliorate work-lifeconflict.Conclusions.6 Stress management interventions.Conceptual framework for stress management interventions.Evaluating stress management interventions.Factors infl uencing the effectiveness of stress managementinterventions.Some guidelines for effective interventions.Conclusions.7 Coping with work stress: An agenda for the future.Continuing debates: Emerging context.Building a future research agenda from the themes of thepast.The characteristics of coping and coping types.Assessment of coping behaviours.Coping styles versus coping strategies.The role of meaning in coping research.Coping effectiveness.Personal coping versus organizational stress managementinterventions.From stress to well-being.Conclusions.References.Index.