This book focuses on organizational development for increasedbusiness performance. The text and models cover process managementleading to change management and organizational development.Burtonshaw-Gunn and Salameh show that process implementation in anybusiness depends on two key factors. First, the role of knowledgemanagement in organizational and individual improvement is vital.Secondly, performance management for individual employees, andcollaboration between organizations can bring about lasting changeand development. Each chapter presents a balance between theorganization's and individual performance commitment, andfeatures helpful pointers to further sources of information.Using the authors' knowledge and practical experienceacross a range of organizations and cultural settings thispublication depicts the systematic efforts required fororganizational development. This covers the following five majorelements, each with a dedicated chapter describing in detail thetools and techniques necessary for successful performanceimprovement:* Process Management* Change Management and Organizational Development* People-Focused Performance Management* Knowledge Management and Performance* Organizational Performance through Tactical and StrategicPartneringEssential Tools for Organizational Performance not onlybrings these inter-related topics together in a logical way butallows each to be considered as a stand-alone performance strategy.It fully references the original source of the models used andwhere additional in-depth information may be found.Find out more on the Essential Tools website: href="essentialtoolsseries.com/">essentialtoolsseries.com"This is an extremely useful book for both businessstudents and practicing managers. It presents models andtheoretical frameworks, derived from research, in a way that isstimulating, accessible and of practical value. Topics arelogically sequenced for ease of reference and the material isinteresting and clearly presented without being oversimplified.Burtonshaw-Gunn and Salameh have produced a clear and practicalguide that will help to improve management practice."Sue Gill, Organisational Psychologist, Director ofIn-Company Programmes, Salford Business School, Universityof Salford, Greater Manchester

ACKNOWLEDGEMENTSABOUT THE AUTHORSINTRODUCTION1 PROCESS MANAGEMENT2 CHANGE MANAGEMENT AND ORGANIZATIONAL DEVELOPMENT3 PEOPLE-FOCUSED PERFORMANCE MANAGEMENT4 KNOWLEDGE MANAGEMENT AND PERFORMANCE5 ORGANIZATIONAL DEVELOPMENT AND PERFORMANCE THROUGHCOLLABORATIVE WORKINGREFERENCESINDEX