LEADERS TODAY ARE GRAPPLING with complex choices, diverse customers and employees, and unprecedented uncertainty in the economic environment. Business models are becoming obsolete, cost and performance pressures are growing, regulatory requirements are changing, and trust in institutions is declining. Tackling these and other growing demands requires every leader to radically rethink what constitutes effective leadership.Leading in Times of Crisis presents a new approach and concrete steps to compete in this complex, diverse, and uncertain marketplace. Drawing on compelling research and more than twenty interviews with CEOs and top-level executives, former executives and professors David Dotlich, Peter Cairo, and Stephen Rhinesmith highlight the growing urgency to evolve from a traditional, one-dimensional leadership model to what they term "whole leadership." Whole leadership allows leaders to act in three ways that are important now but absolutely essential to their business in the future:* RETHINK YOUR BUSINESS* CONNECT WITH STAKEHOLDERS* LIVE YOUR VALUESIn an accessible, no-nonsense style, the authors provide new and experienced leaders with specific action steps for facing difficult choices, engaging diverse customers and employees, and acting in the face of uncertainty to deliver results and move companies forward in a turbulent, demanding, and resource-constrained world.Leading in Times of Crisis will help you become a "whole leader" by aligning your purpose, skills, and decisions with the outcomes your business requires. Read it and find out how every leader has the potential to make a difference in this new world.

Introduction 1Part One The Challenge 51 Navigating the Perfect Storm: Complexity, Diversity, and Uncertainty 62 What You're Up Against as a Leader Today 15Part Two Nine Ways to Navigate the Perfect Storm Through Whole Leadership 29Section One Navigating the Wave of Complexity 303 Destroy and Rebuild Your Business Model 314 Focus, Simplify, and Network Your Organization 455 Build a Climate for Innovation 59Section Two Navigating the Wave of Diversity 746 Differentiate and Integrate Your Markets 767 Learn to Lead Everyone 908 Become Stakeholder Savvy 108Section Three Navigating the Wave of Uncertainty 1239 Redefine Risk and Uncertainty 12510 Balance Conflicting Priorities 13811 Be Clear What You Have the Courage to Stand For 154Part Three Developing Whole Leaders and Teams 16512 Aligning Your Company's Talent to Navigate the Storm 16613 Aligning Your Team Around Whole Leadership 17914 Developing Yourself as a Whole Leader 19015 Navigating the Perfect Storm: A Final Thought: Why Whole Leaders Will Succeed 200Bibliography 211Acknowledgments 217About the Authors 219Index 221