What Steven J. Stein found out about creating and sustaininggreat workplacesThe proprietary and cutting-edge research carried out by theauthor led to outcomes that shed new light on management practiceand strategy. The 7 Keys presented in this book, when implemented,will produce immediate results and long-term enhancedperformance.You will be privy to what the author has learned about thechanging workplace and the role leaders play in maximizing theirworkforce. You can fill an organization with all the intelligentand highly educated people you want, but without the right cultureand discipline, your chances of success are in doubt.Use this book to see how your organization measures up to the 7Keys and implement the necessary changes to make your workplace ahappier and more productive one.The 7 keys* Hire capable people who love the work they do and show how theycontribute to the bigger picture.* Compensate people fairly.* Don't overwork (or underwork) people.* Build strong teams with shared purpose and viable goals.* Make sure managers can manage.* Treat people with respect and leverage their uniquetalents.* Be proactively responsible by doing the right things to win thehearts and minds of your people.

Acknowledgments.Introduction.PART ONE: WHY OUR WORLD--AND THE WORK WE DO--WILLNEVER BE THE SAME AGAIN.1. Changes in Society and Their Impact on Work.2. What Keeps CEOs Up at Night?3. What Do We Really Know About Job Satisfaction andProductivity?4. Emotional Intelligence and Organizational Culture: A NewRelationship.5. Selecting the Right People: Round Pegs in Round Holes.PART TWO: WHAT TO MEASURE AND HOW TO FIX IT.6. Taking the Organization's Temperature.7. Job Happiness: Don't Worry, Be Happy.8. Compensation: Show Me the Money.9. Work/Life Stress Management: I've Been Workin'Overtime.10. Organizational Cohesiveness: We're All in ThisTogether.11. Supervisory Leadership: You're Not the Boss of Me.12. Diversity and Anger Management: It's a Wide, WideWorld - Take This Job and Shove It.13. Organizational Responsiveness: Big Brother Is Looking Outfor You.14. Putting It All Together - Organizationally, ThatIs.Reference Notes.Appendix: The Benchmark of Organizational Emotional Intelligence(BOEI).Index.How to Get in Touch with the Author.