Beschreibung:
Contemporary writers position 'dialogue' at the heart of change theory, but what do we mean by 'dialogue'? The Tao of Dialogue explains through story what dialogue means, and how to leverage dialogic principles in managing relationships within the workplace.
Acknowledgements. Introduction. Part One: Michael and Hannah; Chapter 1: Contemplating change; Chapter 2: An introduction to dialogue; Chapter 3; How dialogue works; Chapter 4: Listening; Chapter 5: Listening again; Chapter 6: Voicing; Chapter 7: Reflecting; Part Two: Michael and Mark; Chapter 8: Mark; Chapter 9: Talking to the team; Chapter 10: Mark's 'plan'; Chapter 11: Mark prepares himself; Chapter 12: Setting the scene; Chapter 13: Check-in; Chapter 14: Container-building; Chapter 15: Revolt; Chapter 16: Perturbance; Chapter 17: Patterns; Chapter 18: Breakthrough; Chapter 19: Retrenchment; Chapter 20: Exiting the container; Part Three: Michael, Mark and Hannah; Chapter 21: Reflection; References; Index.