Beschreibung:
This exciting new edition enhances the original text with contemporary cases, state-of-the-art themes and a greater focus on the international, trans-boundary and multi-agency dimensions of risk and crisis management. These enhancements reflect the fact that today's public manager must increasingly operate within a global and interdependent governance context.
1.Risk and Crisis: Definitions, Debates and Consequences 2.Risk and Crisis Management: Drivers and Barriers 3.Assessing, Evaluating and Communicating risks 4.Responding to Risk: Strategies and Methods 5.Contingency Planning and Crisis Preparedness 6.Managing the Acute Phase of Crisis: From Politics to Technology 7.After the Crisis: Evaluation, Learning and Accountability 8.Risk and Crisis Management in a Global world 9.Conclusion 10.Case Studies: Managing risk in public service organizations and Crisis management: a personal account by Ed van Thijn, Former Mayor of Amsterdam