A contemporary study of communications technologies and their impacts, this book provides an analysis of the forces impacting on the organization of work, and evaluates the strategies developed to utilize them in beneficial ways.

1. Technological Change at Work in the Twenty-First Century 2. New Technologies and New Patterns of Institutional Relationships in the Global Economy 3. The Evolution and Development of National Technological Systems 4. Organizational Change: The Macro Context of Technological Development and its Impact on Work Organization and Job Design 5. The Impact of New Technology on Labour Markets: Employment and Unemployment 6. Manufacturing Management: The Integration of Technical and Organizational Systems 7. New Information-Communication Technologies and the Future Organization of Managerial and Professional Work 8. Technological Innovation and Clerical Work: Call-Centres and the Reorganization of Clerical and Administrative Employment 9. New Forms of Work Organization and the Technological Revolution: Distributed Work Arrangements and Telework 10. Accommodation and Conflict in the New High Technology Workplace: Management and Labour in the Organization of the Future