The Language of Negotiation
A Handbook of Practical Strategies for Improving Communication
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ISBN-13:
9780415060400
Veröffentl:
1991
Erscheinungsdatum:
12.09.1991
Seiten:
244
Autor:
Joan Mulholland
Gewicht:
517 g
Format:
234x156x14 mm
Sprache:
Englisch
Beschreibung:
"The Language of Negotiation" aims to heighten awareness of language and to suggest practical ways you can use language-related tactics to get results. Specific strategies are indexed for ease of reference and there are exercises and examples.
Part 1 Preparation-the power of language; Chapter 1 Language and culture; Chapter 2 Language and discourse; Part 2 The management of spoken interaction; Chapter 3 Conversation: its nature, structure and 'rules'; Chapter 4 Part icular problems; Chapter 5 Media interviews; Chapter 6 Using the phone; Part 3 The management of written communication; Chapter 7 Written communication; Part 4 Negotiating actions; Chapter 8 Specific speech actions; Part 5 Wrap-up-language after the event; Chapter 9 Completing the negotiation;
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