Human Factors and Voice Interactive Systems, Second Edition provides in-depth information on current topics of major interest to speech application developers, and updates material from chapters that appeared in the previous edition.

"The second edition of Human Factors and Voice Interactive Systems, in addition to updating a few of the chapters from the first edition, adds in-depth information on current topics of major interest to speech application developers. These topics include use of speech technologies in automobiles, speech in mobile phones, natural language dialogue issues in speech application design, and the human factors design, testing, and evaluation of interactive voice response (IVR) applications. TOC:Introduction.- IVR Usability Engineering Using Guidelines and Analyses of End-to-End Calls.- User Interface Design for Natural Language Systems: From Research to Reality.- Linguistics and Psycholinguistics in IVR Design.- Designing the Voice User Interface for Automated Directory Assistance.- Spoken Language Interfaces for Embedded Applications.- Speech Generation in Mobile Phones.- Voice Messaging.- Usability Testing of Voice Activated Voice Mail in Europe and the US.- Using Natural Dialogs as the Basis for Speech Interface Design.- Automotive Speech Interfaces.- Automotive Speech Interfaces II.- A Language to Writer Letter-to-Sound Rules for English and French.- Virtual Sentences of Spontaneous Speech: Boundary Effects of Syntactic-Semantic-Prosodic Properties.- Text-to-Speech Formant Synthesis for French.- Universal Access and Assistive Technology.- Synthesized Speech for the Evaluation of Children's Hearing and Speech Perception."

Ivr Usability Engineering Using Guidelines And Analyses Of End-to-End Calls.- User Interface Design for Natural Language Systems: From Research to Reality.- Linguistics and Psycholinguistics in IVR Design.- Designing the Voice User Interface for Automated Directory Assistance.- Spoken Language Interfaces for Embedded Applications.- Speech Generation in Mobile Phones.- Voice Messaging User Interface.- Silence Locations And Durations In Dialog Management.- Using Natural Dialogs as the Basis for Speech Interface Design.- Telematics: Artificial Passenger and Beyond.- A Language to Write Letter-To-Sound Rules for English and French.- Virtual Sentences of Spontaneous Speech: Boundary Effects of Syntactic-Semantic-Prosodic Properties.- Text-To-Speech Formant Synthesis For French.- Accessibility And Speech Technology: Advancing Toward Universal Access.- Synthesized Speech Used For The Evaluation Of Children's Hearing And Speech Perception.