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Session One - eGovernment.- 1 Online Voting-Not only a Technical Challenge.- 2 The Impact of a Continuous Replenishment Program on Organisational Flexibility.- 3 Using Competitive Intelligence to Develop an Automated Visa Approval System.- Session Two - eMarkets.- 4 Design Components for Information Market Services: A Framework for Research and Practice.- 5 A Multidimensional Dynamic Regulation Model for E-Marketplaces: DYNEX.- 6 Measuring to Manage Electronic Commerce Technology: Estimating the Return on E-Commerce Technology.- 7 Systematic Design of an E-marketplace for Interior Products.- Session Three - Trust.- 8 On Long-Term Storage of Digitally Signed Documents.- 9 The Role of Trust in the Development of Web-based Customer Relationships.- 10 Specifying and Analysing Trust for Internet Applications.- 11 Integrating Model-based Security Risk Management into eBusiness Systems Development: The CORAS Approach.- Session Four - Fraud and Seccurity.- 12 Frauds and Information Technology: Analysis of the Influence on Accounting and Company Systems.- 13 State-Based Security Policy Enforcement in Component-Based E-Commerce Applications.- 14 IT Security - A Crucial Success Factor for e-Government!.- Session Five - eBusiness.- 15 The Supply chain Perspective of e-business Evolution.- 16 A Peer-to-Peer Business Model for the Music Industry.- 17 Analysing e-business Models.- Session Six - Design and Information Systems.- 18 An Information Extraction Support System from BBS Using Topic Mapping Based on Structure of Conversation with a 3-dimensional Space.- 19 Towards a Generic e-Market Design.- 20 Implementation Aspects of SET/EMV.- Session Seven - eLearning.- 21 Initiating eLearning via Workflow Management.- 22 An e-Education Platform for Teaching-LearningProcesses that are Difficult to Visualize.- 23 Applying External Solutions to Organizational Development: eLearning as a Platform for Internal Growth.- Session Eight - eBusiness: B2C and C2B.- 24 More Than Just a Lock in the Browser: A Global Consumer-Company Transaction Security Perspective.- 25 Eye-Catcher or Blind Spot?.- 26 Development of a Framework for Risks and Security in B2C E-Business.- 27 A Voucher-Integrated Trading Model for C2B and C2C E-Commerce System Development.- Session Nine - Technology and Design.- 28 Harmonise: A Solution for Data Interoperability.- 29 Using Workflow-based Systems for e-Services Provision.- 30 Local Area Network Management.- Session Ten - Public Services and Health.- 31 Electronic Prescriptions: Developments in Finland.- 32 Community Usage of the Online Conference Service: an Experience Report from three CS Conferences.- 33 Public Services: E-Governance and E-Health - What are we really talking about? 'A Cure All for all Ills?'.- 34 Electronic Negotiations in a Highly Concurrent Environment.- Session Eleven - eBusiness: B2B.- 35 More than just a transaction: Conceptualising industry-based networks for virtual trading communities.- 36 Agent-based Bidding in Electronic Markets.- 37 IS Innovation: Adoption of B2B e-Commerce.- Session Twelve - Web Design.- 38 The Myth of WebEDI.- 39 A Web-Based Recommender System for end-of-use ICT Products.- 40 Extending Enterprise Portal Capabilities With a Workflow Meta-Component Framework.- Session Thirteen - Application of eCommerce and eBusiness.- 41 Managing Change Toward e-Business: Slovenian and Croatian Perspectives.- 42 Evolution and Success of Online Newspapers.- 43 Electronic B2B Markets as an e-Business Model. Empirical Study in the Spanish Construction Sector.- 44 TheEvolution of e-Commerce Strategy and Supply Chain Management Practices in the Steel Manufacturing Industry.- Session Fourteen - Procedures for eCommerce and eBusiness.- 45 Argumentative Procedures in e-Commerce Environments.- 46 Integration of Electronic Services in the Execution of Business Transactions.- 47 Is The Answer to the Machine Really in the Machine?.