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1 Experimentation with Organisation Analyser, a tool for the study of decision making networks in organizations.- 2 A software process for management software systems.- 3 A management decision support system for allocating housing loans.- 4 Misuse and nonuse of Knowledge-Based Systems: the past experiences revisited.- 5 The effective use of a decision support tool in the area of strategic marketing management.- 6 Information technology in hypointegrated organizations: communication support versus decision support.- 7 Individual and organizational effectiveness: perspectives on the impact of ESS in multinational organizations.- 8 User-centered DSS design and implementation.- 9 Co-decision within cooperative processes: analysis, design and implementation issues.- 10 Using the Internet to implement support for distributed decision making.- 11 A DSS design method based on organizational change.- 12 Change process implementation: a collective analysis and management procedure.- 13 Are your business and your IT strategy in phase?.- 14 Executive information systems development in Thailand.- 15 Business patterns: reusable abstract constructs for business specification.- 16 System for preparing management decisions: a gas pipeline siting case study.- 17 Design and testing of a DSS to help reduce bias in judgemental forecasting.- 18 Designing and implementing DSS with system dynamics: lessons learned from modeling a global system of mobile communication (GSM) market.- 19 Ethical imperatives in decision support systems design.- 20 Towards active management information systems.- 21 A case study of EIS development by an experienced EIS developer.- 22 Decision support in marketing.- 23 Process for managing project uncertainty with contingency planning.- Implementation of informationtechnology: issues connected with revision of business processes in transition.- Index of contributors.- Keyword index.