Process Assessment and ISO/IEC 15504: A Reference Book, Second Edition, provides the reader with guidance on the emerging ISO/IEC 15504 Process Assessment Standard.ISO/IEC 15504 standard is now complete with the publication of Part 5 of the standard. Originally published in 2004 as the first book dedicated to the standard, this second edition of the reference book, represents an updated version of practical aspects of process assessment, and covers the new process assessment models in the standard.The standard goes beyond quality audits, to help you assess how well your organization performs. This book provides guidance for readers wishing to understand the power and benefits of a process approach and process assessment. It guides the reader through the various parts of the standard in an understandable and practical manner, grounded upon the people-process-product model. This professional book offers a separate companion guidebook: Process Assessment and Improvement: A Practical Guide.Process Assessment and ISO/IEC 15504: A Reference Book, Second Edition is designed for practitioners, including managers of software firms, IT departments, quality assurance professionals and assessors using process assessment methods. This volume is also suitable for researchers, libraries and graduate-level students in computer science and engineering.

This companion to Process Assessment and Improvement, 2nd Ed. provides the reader with guidance on the ISO/IEC 15504 Process Assessment Standard. The standard goes beyond quality audits to help assess how well an organization performs. The book helps readers understand the power and benefits of a process approach and process assessment. Second Edition presents updated version of the practical aspects of process assessments.

-Introduction to Reference Book.- Foundation for Success.- ISO/IEC 15504 Document Set.- Meeting the Requirements if ISO/IEC 15504.- The Measurement Framework.- Level 1-5.- Process Reference Models.- Process Assessment Models.- Process Lifecycle Models.- Assessor Competence and Building Assessment Teams.- Assessing a Process to Capability Level 5.- SW CMM® and CMMI®.- Annix 1: ISO/IEC 15504 A Short History and Harmonization.- Annex 3: Glossary of Acronyms and Terms.- Index.- Bibliography.