Measuring Workplace Performance
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ISBN-13:
9780367390440
Veröffentl:
2019
Erscheinungsdatum:
23.09.2019
Seiten:
372
Autor:
Michael J O’Neill
Gewicht:
272 g
Format:
231x155x20 mm
Sprache:
Englisch
Beschreibung:
Providing a "biological" framework, this book explores how the design of the work environment can be used as a tool to further business goals as well as improve individual and group performance. The second edition of a bestseller, the book includes many new case studies with Fortune 1000 companies. It features a new section on Six Sigma measurement methods for assessing office workspace effectiveness. The Case Studies demonstrate how office workspace design effects employee performance, and how to use this information to optimize workplace design for individuals and groups. It focuses on the emergence and application of Six Sigma quality principles and methods in the evaluation and improvement of workspaces.
THE ORGANIZATION AND WORKPLACE AS ABIOLOGICAL SYSTEM. Workplace: Machine or Living Entity? The Biological Systems Model. Environmental Control and the Function of the Biological System. THE PERFORMANCE MEASUREMENT MODEL. The Workplace Performance Measurement Model. CASE STUDIES: FACILITY/BUILDING, GROUP AND INDIVIDUAL SPACE. Case Studies: Facility and the Organization. Case Studies: Collaborative Spaces and Team Performance. Case Studies: Work Space and the Individual. References. Index.
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