Strategic Performance Management brings together the fields of strategic management, strategic management accounting and organizational behaviour, to analyse and improve the link between organizational strategy, systems of planning and control, and performance-driven behaviour. By assessing market conditions and customer expectations, and linking them to a solid operating plan, an organization can focus its resources on activities that produce the greatest return on investment. Strategic Performance Management teaches readers, whether business students or executives, how to avoid errors and counter ineffectiveness; it provides methods and techniques to implement strategic performance management and support organizations in their pursuit of more performance-driven behaviour and better performance. New to this edition:- New introductory chapter defining strategic performance management, its processes and its benefits- Revised chapter considering ICT architecture for strategic performance management systems- Revised and improved coverage of performance pay, strategic action plans, and barriers for implementing strategic performance management- Updated and revised case studiesStrategic Performance Management is an ideal text for students on MBA programmes, or covering strategic performance management or management control on specialist postgraduate courses or final year undergraduate modules. It will also appeal to business executives keen to build a more successful, and more profitable, organization.

This book provides methods and techniques to implement strategic performance management and support organisations in their pursuit of better performance

PART I: INTRODUCING STRATEGIC PERFORMANCE MANAGEMENT1. Introduction2. Strategic Performance ManagementPART II: THE STRATEGIC PERFORMANCE MANAGEMENT DEVELOPMENT CYCLEStage 1: Designing a Strategic Management Model3. Responsibility Structure4. Scenarios and Strategic Objectives5. Strategic Action PlansStage 2: Designing a Strategic Reporting Model6. Critical Success Factors and Key Performance Indicators7. The Balanced Scorecard8. Exceptions, Actions, and Rolling for ePerformance Management in Developing Countries Casts9. Performance Management ICT ArchitectureStage 3: Desgning a Performance-driven Behavioural Model10. Organizational Performance-driven Behaviour11. Individual Performance-driven Behaviour12. Strategic AlignmentPART III: IMPLEMENTING STRATEGIC PERFORMANCE MANAGEMENT13. ImplementationPART IV: SPECIAL CONSIDERATIONS14. Performance Management in the Public Sector15. Performance Management in Developing Countries.