The Only Complete Technical Primer for MDM Planners, Architects, and Implementers Companies moving toward flexible SOA architectures often face difficult information management and integration challenges. The master data they rely on is often stored and managed in ways that are redundant, inconsistent, inaccessible, non-standardized, and poorly governed. Using Master Data Management (MDM), organizations can regain control of their master data, improve corresponding business processes, and maximize its value in SOA environments. Enterprise Master Data Management provides an authoritative, vendor-independent MDM technical reference for practitioners: architects, technical analysts, consultants, solution designers, and senior IT decisionmakers. Written by the IBM ® data management innovators who are pioneering MDM, this book systematically introduces MDM's key concepts and technical themes, explains its business case, and illuminates how it interrelates with and enables SOA. Drawing on their experience with cutting-edge projects, the authors introduce MDM patterns, blueprints, solutions, and best practices published nowhere else-everything you need to establish a consistent, manageable set of master data, and use it for competitive advantage. Coverage includes

Foreword: Ambuj Goyal xixForeword: Aaron Zornes xxiPreface xxiiiAcknowledgments xxxiAbout the Authors xxxiii Chapter 1: Introducing Master Data Management 1 1.1 Introduction to Master Data Management 1 1.2 Why an MDM System? 6 1.3 What Is a Master Data Management System? 12 1.4 Business Benefits of Managed Master Data 37 Conclusion 53 References 53 Chapter 2: MDM as an SOA Enabler 55 2.1 Overview 55 2.2 Brief Introduction to SOA 57 2.3 Information as a Service 83 2.4 MDM as a Service 86 Conclusion 90 References 90 Chapter 3: MDM Reference Architecture 93 3.1 Definitions and Terms 93 3.2 Conceptual Architecture Overview 98 3.3 MDM Conceptual Architecture 106 3.4 Architecture Principles 110 3.5 MDM Logical Architecture 114 3.6 MDM Component Model 119 3.7 Component Relationship Diagram 139 3.8 Master Data Management Component Interaction Diagrams 141 Conclusion 162 References 166 Chapter 4: MDM Security and Privacy 167 4.1 Introduction 167 4.2 Information Risk Management for Master Data 169 4.3 Security Considerations in MDM 179 4.4 Logical SOA Security Architecture 187 4.5 Applying the Security Reference Model to MDM 199 4.6 Privacy 213 Conclusion 216 References 216 Chapter 5: MDM Architecture Patterns 219 5.1 Introduction to Patterns 219 5.2 Terminology 221 5.3 MDM Architecture Patterns Overview 226 5.4 MDM Hub Patterns 235 5.5 Information-Focused Application Integration Patterns 259 5.6 Process-Focused Application Integration Patterns 276 5.7 Enterprise System Deployment Patterns 285 5.8 Pattern Selection and Pattern Composition 302 Conclusion 304 References 305 Chapter 6: PIM-MDM Solution Blueprints 307 6.1 Introduction to Master Data Management Solutions Blueprints 307 6.2 Terms and Definitions 308 6.3 New Product Introduction (NPI) Solution Blueprint for Consumer Electronics Industry 310 6.4 Global Data Synchronization Solution Blueprint for Retail 328 6.5 PIM-RFID Solution Blueprint for Track & Trace 344 Conclusion 369 References 369 Chapter 7: CDI-MDM Solution Blueprints 371 7.1 Introduction 371 7.2 Master Patient Index Solution Blueprint for Healthcare 372 7.3 Cross- and Up-Sell Solution Blueprint for Banking & Insurance 390 7.4 Fraud and Theft Solution Blueprint for Banking and Insurance 410 7.5 Self-Service Website Solution Blueprint for Telco 424 Conclusion 437 References 438 Chapter 8: MDM Integration Blueprints 441 8.1 Introduction to MDM Integration Blueprints 441 8.2 Leveraging Data Warehouse (DW) Systems for MDM Integration Blueprint 442 8.3 SAP Application Integration Blueprint 455 Conclusion 475 References 475 Chapter 9: Master Data Management and Data Governance 477 9.1 Governance 477 9.2 MDM Project Lifecycle and Data Governance 489 9.3 Data Stewardship 496 9.4 Data Quality 496 Conclusion 507 References 507 Appendix A: MDM User Roles 509 A.1 User Roles for Solution Evaluation 510 A.2 User Roles for Solution Development 511 A.3 User Roles for Solution Administration and Operation 519 A.4 The Solution User 528 A.5 Relations between User Roles 528 References 532 Appendix B: Software and Solution Offerings for MDM Deployments 533 B.1 Analytic Services 534 B.2 Enterprise Application Integration using ESB 534 B.3 External Data Providers 534 B.4 Information Integration Services 535 B.5 Master Data Management Services 535 B.6 Security 535 B.7 Track and Trace Solutions 536 B.8 Links to Relevant Homepages 536 Appendix C: Master Data Management and Regulations 539 C.1 Introduction 539 C.2 Regulations 540 References 558 Appendix D: Standards and Specifications 559 Appendix E: Glossary & Terms 575 Index 599