Beschreibung:
"This book provides a practical reference that you will return to again and again in an ever-changing corporate environment where the demands on IT continue to increase. Make your first 100 days really count with the fundamental principles and core concepts critical to your success as a new IT Manager outlined in this valuable resource. The book also discusses how to work with your customers, manage your budget, develop an overall IT strategy and demonstrate the value of IT to the company"--
1. The Role of an IT Manager2. Managing Your IT Team3. Staffing Your IT Team4. Project Management5. Changing Companies6. Budgeting7. Security and Compliance, including Disaster Recovery8. Getting Started with the Technical Environment9. Working with Users10. Web 2.0, mobile, tablets, cloud, social media, etc.