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PrefaceCHAPTER 1 Phlebotomy and HealthcareCHAPTER 2 Infection Control and SafetyCHAPTER 3 Introduction to Medical and Anatomical TerminologyCHAPTER 4 Body Systems and Related Laboratory TestsCHAPTER 5 The Cardiovascular SystemCHAPTER 6 Patient and Specimen RequirementsCHAPTER 7 Blood Collection EquipmentCHAPTER 8 VenipunctureCHAPTER 9 Dermal/Capillary PunctureCHAPTER 10 Blood Specimen HandlingCHAPTER 11 Special Phlebotomy ProceduresCHAPTER 12 Quality EssentialsCHAPTER 13 Waived Testing and Collection of Non-Blood SpecimensCHAPTER 14 Practicing Professional BehaviorAppendix A: Standard PrecautionsAppendix B: Transmission-Based PrecautionsAppendix C: Medical Terms: Prefixes, Suffixes, and Word RootsAppendix D: Medical AbbreviationsAppendix E: Medical Laboratory TestsAppendix F: Historically Relevant Phlebotomy InformationAppendix G: ASCLS Code of Ethics and Pledge to the Profession