Beschreibung:
This book provides a surefire approach to generating clear, effective documentation that's tailored to the information requirements of the end-user. The book describes a "user centered information design" method (UCID) that helps ensure that computer documentation conveys significant, meaningful information for the user--and avoids unnecessary repetition or inconsistencies.
Information -- Its Role in Software Usability. What is User-Centered Information Design (UCID). The UCID Process. Managing UCID. Analyzing Users and Tasks. Goal-Setting for Software Usability and Information Quality. Designing the Information Architecture. Designing the Specifications and Prototypes. Designing Interface Labels. Designing System Messages. Designing Online Information Elements. Designing Printed Information Elements. Achieving Critical Design Goals. Evaluating Information -- Two-Level Approach.